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Vision Research Worldwide Service Network:


For answers to many questions, please search the VRI Knowledge Base

For general product questions, order status, RMA inquiries and other non-technical questions, please email us at:

If you have a technical question, there are a variety of tools available to you:

  • For community support, try the PhantomZone discussion forums
  • The product pages on this web site provide many resources including mechanical drawings, spectral response charts, manuals, FAQs, etc.
  • You can always contact us by email at
  • Finally, feel free to call us at the numbers below.
Phone Support Info & Hours

Global Headquarters: Serving the EMEA Region:

Vision Research, Inc.
100 Dey Road
Wayne, New Jersey 07470 USA
T: +1.973.696.4500
F: +1.973.696.0560

M-F 9:00 AM to 6:00 PM GMT +2:00

Vision Research, Inc.  
Str. Eugen Botez Nr. 1
Bucharest, Romania, 020232
T: +40 21 210 8587
F: +40 21 210 8587

Serving the Americas: Serving the Asia Pacific Region:

M-F 9:00 AM to 5:00 PM EST (GMT-5:00)

Vision Research, Inc. 
100 Dey Road
Wayne, New Jersey 07470 USA 

Customer Service: +1.973.692.4002
Technical Support: +1.973.692.4003

Fax: +1.973.696.0560

M-F 8:00 AM to 5:00 PM GMT +8:00

Vision Research, Inc.
Part A, 1st Floor, No.460 North FuTe Rd,
Waigaoqiao Free Trade Zone
Pudong, Shanghai
T: 86-21- 58685111, ext:141
Find us:
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100 Dey Rd. Wayne, NJ 07470, USA  | Tel: +1 973.696.4500 | Toll Free: 1.800.737.6588